Privacy Policy

ProAction Media is committed to protecting your privacy. This policy describes the ways that personally identifiable and anonymous information about our online users and email newsletter subscribers is gathered, our information sharing practices, and how online users and subscribers may request changes to the way this information is shared.

Personally Identifiable Information We Collect

We collect personally identifiable information when you provide it to us, such as when you sign up for email newsletters, enter a contest, place an order, participate in surveys, or to otherwise communicate with us.

Transaction Information

When you place an order for services or products with us, we ask you to provide information related to each transaction, including the amount of the transaction, a description of the item(s) purchased, your name, address, phone number, email address, and company information. We retain this information for each of your transactions through our website. We also collect the IP address of the computer or device you use when completing the transaction in order to help detect possible instances of unauthorized transactions.

Web Site Traffic Information

Because of the way that World Wide Web communication standards work, when you arrive at or leave the ProAction Media Web site, we automatically receive the Web address of the site that you came from or are going to. We also collect information on which pages of our Web site you visit while you are on the ProAction Media site, the type of browser you use and the times you access our Web site. We use this information only to try to understand our customers’ preferences better and to manage the load on our servers, so as to improve our service and your experience with us. We do not track the Web sites that you visit before or after you leave the ProAction Media site.

Our Use of “Cookies”

”Cookies” are small files of data that we send to your computer to allow us to recognize you as customer if you return to the ProAction Media site using the same computer and browser. We also use longer-lasting or "persistent" cookies to service our affiliate program.

Customer Service Correspondence

If you send us correspondence, including e-mails and faxes, we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from ProAction Media to you.

Internal Uses

We use the information we collect about you in order 1) to provide our services and process your transactions, 2) to provide customer service, and 3) to improve our products and services.

We give access to individually identifiable information about our users only to those employees who require it to fulfill customer service requests.

Disclosure to Third Parties

ProAction Media will not sell, rent, or otherwise share any of your personally identifiable information to third parties except in the limited circumstances described below, or with your express permission. These third parties are limited by law or by contract from using the information for secondary purposes beyond the purposes for which the information is shared.

• We share customer information only with the transaction gateway that facilitated the transaction. This sharing of information is necessary for the merchant to provide order fulfillment.
• We share information with companies that help us process the transactions you request and protect our customers' transactions from fraud, such as sharing your credit card number with a service that screens for lost and stolen card numbers.
• We disclose information that we in good faith believe is appropriate to cooperate in investigations of fraud or other illegal activity, or to conduct investigations of violations of our Terms of Use.
• We disclose information in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action.
• We disclose information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you.)
• As with any other business, it is possible that ProAction Media in the future could merge with or be acquired by another company. If such an acquisition occurs, the successor company would have access to the information maintained by ProAction Media, including customer account information, but would continue to be bound by this Privacy Policy unless and until it is amended.

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